America's Tire

Had an issue with a tire on my 8 month old SUV losing air slowly. Since it was Pirelli Tire, Costco wouldn't change them but the Adviser there assured me it was fixable. Took it to an Evergreen Tire Center - whose name I am "Skip"ing to protect the not-so-innocent establishment - that said it could not be repaired and I was told they could replace it with a new tire for $530+ tire - and it dropped almost instantaneously to $470 when I hesitated a second. With the above preamble (to show the contrast), I contacted America's Tire on Brokaw Rd. They gave me an appointment the next day and before I could seat myself comfortably in their waiting room, my name was called and I was told the tire was patched up. Not only that, there was no charge! Very pleased with the friendliness, ambience and fast service. Would highly recommend them.

The worst ever experience. If you aren't an expert for a car, don't go this shop for your safety. As you know, tire plays a key role for the safety. They are careless for your car and your safety. They only do changing tire. They installed wrong size tire. Even they don't check proper tire pressure for my car after changing tires. Long story short, I changed my flat tire 3 weeks ago in this shop and saw that tire pressure lamp was turned on yesterday. I found they installed wrong size tire while I was checking tires of my car. I tried to understand their mistake because my car's tire size is different between front and rear. They should install 255/50/R19 for my rear tire but installed 235/50/R19 which is same as front tire size. So, I revisited to change the tire. I was watching their work to double-check their mistake. Unfortunately, the mechanic started to install wrong size tire again. I talked to manager for it and fixed it. After reinstalling, I got my car and checked tire pressure with my pressure gauge and I found the tire pressure was only 35psi. It should be 42psi. What does it mean? They don't check your car's specific information for tire size and proper pressure. What if I don't find wrong size tire, my car's balance will be getting worse and it will make some problems for my car. If I don't check my car's tire pressure, my tire would take off during driving highway. If it happens, who's fault?

I'm totally wowed by the Brokaw Road location! My family has been loyal America's Tire customers for years, typically at locations in the Sacramento area. I live in the Bay Area now and I had to have a tire replaced and the Brokaw Road location blew me away! They were able to replace my tire in less than an hour and get me back to work before my lunch was up! I fully expected to need to come back another day to pick up my car but Alexis went the extra mile (pun intended) to get my car handled as quickly as possible. I always recommend America's Tire to people because as a whole the company is consistently fantastic in the quality of their service, but the Brokaw road location is truly the best of the best!

A small nail disabled my macho truck. American tire company to the rescue. Just get in line, sign in. They checked it out. Remove that nasty nail, plugged the hole. Wow they even put the spare back in that awkward hard to reach place under the truck. Wait.. what... no charge just a request to come back when I need tires. Thank you so much for your awesome service. See you next time.

Had an issue with a tire on my 8 month old SUV losing air slowly. Since it was Pirelli Tire, Costco wouldn't change them but the Adviser there assured me it was fixable. Took it to an Evergreen Tire Center - whose name I am "Skip"ing to protect the not-so-innocent establishment - that said it could not be repaired and I was told they could replace it with a new tire for $530+ tire - and it dropped almost instantaneously to $470 when I hesitated a second. With the above preamble (to show the contrast), I contacted America's Tire on Brokaw Rd. They gave me an appointment the next day and before I could seat myself comfortably in their waiting room, my name was called and I was told the tire was patched up. Not only that, there was no charge! Very pleased with the friendliness, ambience and fast service. Would highly recommend them.